Built in 2003, the modern low rise Hotel Cay Beach Papagayo has a total of 92 guest rooms, including 46 twin rooms and a further 46 two bedroomed self catering apartments, which are built over 2 floors and set amidst spacious sub-tropical gardens and sun terraces around a large central pool area.

All guest rooms at the hotel come equipped with a modern "en suite" bathroom with shower, along with an open plan kitchenette and a combined lounge/dining room with a safety deposit box available for rental and either a balcony or terrace, most of which have exterior views over the pool and garden area. In addition to the above features, a maid service is also provided undertaking a change of towels as required and change of bed linen once a week.

Guest facilities on offer include a reception area with currency exchange services, and luggage rooms for late departures, along with a buffet style restaurant and snack bar, offering a choice of traditional Spanish, international and vegetarian menus, as well as a games room, laundry and medical services and both lounge and pool bars.

Sporting and leisure facilities available to guests includes an outdoor freshwater swimming pool with integrated children's section and Jacuzzi, and spacious sun terraces and gardens which are furnished with loungers and parasols.